Help Scout

https://www.helpscout.com/

Help Scout is pretty much like a Boy Scout version of a modern-day application. It helps you to do tons of things associated with running a business from a ground-up approach. Help Scout is an all-in-one platform customer support tool designed for small businesses to convert and support your customers. The application offers multi-channel support with email and chat, and additional self-service tools that compile customer data and activity to ensure a great customer lifecycle experience.

Help Scout